ARCHIVED: At IU, how do I configure my BlackBerry to read my IU mail without a BES account?
The BlackBerry Enterprise Server (BES) redirects mail from an Indiana University Exchange account to a BlackBerry. However, you can also set up your BlackBerry to receive your IU email (Imail, Umail, IU Webmail/Cyrus, or Exchange) directly, without a BES account. Follow the appropriate instructions below.
Note: The BlackBerry Enterprise Server (BES) service will be retired by January 1, 2015; see ARCHIVED: About the retired BES (BlackBerry Enterprise Server). As of January 1, 2013, no new BES accounts are being created. UITS recommends you replace your BlackBerry with a device that is compatible with ActiveSync.
Note: Some phones are not able to use wireless email activation. If you are having difficulties configuring your BlackBerry to read email, try configuring it from a computer, using the links at the bottom of Email Setup and Integration. Click the link that corresponds to your provider.
On this page:
Imail
Configuring your Imail account:
Set a vendor password for use with your phone; see ARCHIVED: At IU, how do I set or reset my vendor password for Imail or Umail?
Note: Your IU passphrase will not work with Imail on your BlackBerry.
Configuring your BlackBerry
- From the Home screen, select .
- Select .
- Agree to the End User License Agreement. If you already agreed in a previous session, choose .
Setting up your email account
On the Email Account Setup menu:
- In the "Email address:" field, enter
username@imail.iu.edu
, replacingusername
with your IU Network ID username. - In the "Password:" field, enter your Imail vendor password (not your IU passphrase), and then select .
- Select , and then choose .
- Select , and then select .
- Select . Click .
- Complete the following fields as you are prompted:
- For "Email Address:", enter
username@imail.iu.edu
, replacingusername
with your IU Network ID username. - For "Username:", enter your Imail username
(
username@imail.iu.edu
). - For "Password:", enter your Imail vendor password.
- For "Server name:", enter
outlook.office365.com
.
- For "Email Address:", enter
- To complete the setup process, select .
Umail
Configuring your Umail Account:
- Set up a vendor password; see ARCHIVED: At IU, how do I set or reset my vendor password for Imail or Umail?
Note: Your IU passphrase will not work with Umail on your BlackBerry.
- Log into Umail at:
https://umail.iu.edu/
- At the top of any Umail page, click .
- Click .
- Next to "IMAP Access", select .
- Click .
Configuring your BlackBerry
- From the Home screen, select .
- Select .
- Agree to the End User License Agreement. If you already agreed in a previous session, choose .
Setting up your email account
On the Email Account Setup menu:
- Choose .
- In the "Email address:" field, enter
username@umail.iu.edu
, replacingusername
with your username. - In the "Password:" field, enter your Umail vendor password (not your IU Network ID passphrase), and then select .
- Select , and then choose .
- Select .
- Select , and then select .
- Select , and then select .
- Complete the following fields as you are prompted:
- For "Email Address:", enter
username@umail.iu.edu
, replacingusername
with your username. - For "Username:", enter
your Umail username (
username@umail.iu.edu
). - For "Password:", enter your Umail vendor password (not your IU Network ID passphrase).
- For "Server name:", enter
imap.gmail.com
.
- For "Email Address:", enter
- To complete the setup process, select .
Note: If you receive login errors after multiple attempts using the instructions above, you may need to unlock your Umail account; See ARCHIVED: Why you can't access your Umail account from a mobile device or an IMAP email client
IU Webmail/Cyrus
Configuring your BlackBerry
- From the Home screen, select .
- Select .
- Agree to the End User License Agreement. If you already agreed in a previous session, choose .
Setting up your email account
On the Email Account Setup menu:
- In the "Email address:" field, enter your IU email address; see Your IU email address
- In the "Password:" field, enter your IU Network ID passphrase, and then select .
- Select . Choose .
- Select , and then select .
- Select . Select .
- Complete the following fields as you are prompted:
- For "Email Address:", enter your IU email address.
- For "Username:", enter your IU Network ID username.
- For "Password:", enter your IU Network ID passphrase.
- For "Server name:", enter
imap.iu.edu
.
- To complete the setup process, select .
IU Exchange account
Note: For BlackBerry 10, see ARCHIVED: Connect to your Exchange account with BlackBerry 10
Configuring your BlackBerry
- From the Home screen, select .
- Select .
- Agree to the End User License Agreement. If you already agreed in a previous session, choose .
Setting up your email account
On the Email Account Setup menu:
- In the "Email address:" field, enter your IU email address; see Your IU email address
- In the "Password:" field, enter your IU Network ID passphrase, and then select .
- Select , and then choose .
- Select . Select .
- Select , and then select .
- Complete the following fields as you are prompted:
- For "Email Address:", enter your IU email address.
- For "Username:", enter your IU Network ID username.
- For "Password:", enter your IU Network ID passphrase.
- For "Server name:", enter
imap.exchange.iu.edu
.
- To complete the setup process, select .
This is document axjv in the Knowledge Base.
Last modified on 2021-09-07 17:07:42.