Forget a wireless network
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Overview
Forgetting a wireless network on your device is often a useful strategy when troubleshooting wireless network problems, particularly if your configuration or authentication information for the wireless network may be incorrect. See below for instructions to forget a wireless network on various operating systems and device types.
Desktop systems
Windows 11
To forget a wireless network in Windows 11:
- In the taskbar, right-click the wireless icon and choose .
- Select .
- Choose for the network you want to remove.
Windows 10
To forget a wireless network in Windows 10:
- At the bottom right in the system tray, click the network icon, and choose .
- Click .
- Under "Manage known networks", select the Wi-Fi network to be removed.
- Click .
Windows 7
To forget a wireless network in Windows 7:
- At the bottom right in the system tray, click the network icon, and choose .
- In the "Tasks" pane, click .
- Right-click the connection you want to delete, and then click .
- In the "Manage Wireless Networks - Warning" dialog box, click .
macOS
To forget a wireless network in macOS:
- At the top of your screen, click the Wi-Fi symbol, and then select .
- In the lower right, choose .
- Under "Preferred Networks", select the Wi-Fi network to be removed.
- Click (the minus sign) to forget the network.
- Click .
Mobile devices
Android
To forget a wireless network on your Android mobile device:
- From the home screen, choose .
- In the settings menu, choose .
- Press and hold the Wi-Fi network to be removed, and then choose .
iOS
To forget a wireless network on your iPhone or iPad:
- From the home screen, choose .
- In the settings menu, choose .
- Locate the Wi-Fi network to be removed and click the blue symbol next to the name.
- If the option to forget the network is available, tap
- From the home screen, choose .
- In the settings menu, choose .
- Locate and tap .
- Select the profile for Wi-Fi network to be removed, and tap .
. If that option is not available:
This is document ayxt in the Knowledge Base.
Last modified on 2021-12-01 12:51:25.