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Services and Support

• Accounts and Passphrases
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  • Common tasks and troubleshooting
    • Accounts
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  • Types of accounts
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• Email
  • Overview
    • Email at each IU campus
    • Email glossary
    • IU email systems
  • Common Tasks and Troubleshooting
    • Email policies
    • Finding addresses
    • Junk email
    • Organizing email
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    • Reading email
    • Sending email to groups of people
    • Using attachments
    • Viruses
• Internet, Phone, & Video Connections
  • Internet Connections
    • Connecting to the ADS Domain
    • Equipment infrastructure
    • Ethernet
    • Ethernet in campus housing
    • General information
    • Glossary
    • GreekNet
    • Mobile Devices
    • Outside ISPs
    • Registering your computer
    • Using dial-up
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  • Telephone services
    • Telephone equipment
    • Telephone features and instructions
    • Operator services
    • Rates and billing
    • Regional campus technical support
    • Support, repair, and troubleshooting
    • Telephone services in campus housing
    • Wireless and cellular services
  • Video
    • Purchasing
    • Resources
    • Streaming
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• Labs, Classrooms, and Instructional Resources
  • Labs
    • Adaptive technology
    • Available software and hardware
    • Employment
    • Getting help
    • Locations, hours, and available seats
    • Multimedia tools in the Information Commons
    • Printing
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    • Standards and practices
  • Classrooms
    • Classrooms and equipment
    • Classroom recording
    • Facility and system design consulting
    • Getting help
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  • Instructional resources
    • Course development and management tools
      • Assessment tools
      • Collaboration tools
      • Course management tools
      • Creating your own instructional media/web materials
      • Data and web server access for instruction
    • Materials, media, and assistance for instructors
      • Funding for instructional technology projects
      • Geospatial data
      • Instructional strategies
      • Library technology resources
      • Media collections
      • Media duplicating
      • One-on-one consulting
      • Special resources for your students
• Software and Hardware
  • Software
    • IUware Online
    • Obtaining and licensing software
    • Requesting software on UITS shared systems
    • Resources for help with software
    • Software on campus
  • Hardware
    • Buying hardware
    • Disposing of old hardware
    • Hardware on campus
    • Hardware repairs
    • Intelligent Infrastructure
    • Removable storage media
• Training and Workshops
  • Certification and testing
  • Instructor-led training
  • Request training
  • Self-study training
  • Seminars, lectures, and users' groups
  • Training in adaptive software
• Web Publishing
  • Central hosting
  • Podcasting
  • Policies
  • Resources and information
  • Web development services
  • Web development tools
  • Web security and access
• Information Systems
  • Computer Operations
  • Decision Support Services
  • Enterprise applications
  • Enterprise Web Technical Services
  • Geographic Information Systems
  • Intelligent Infrastructure
• Scholarly Cyberinfrastructure
  • Supercomputing and data analysis
    • Digital Library Program
    • Grid computing
    • Services
    • Software
    • Systems
  • Visualization
    • Facilities and services
    • GIS and remote sensing
  • Storage
    • Data Capacitor
    • Long-term central storage
    • Slashtmp
    • Temporary central storage
• Security and Policies
  • Security
    • Reporting a technology incident
    • Security recommendations
    • Security tools
    • Trustees Security Resolution
    • UISO security bulletins
  • Policies
    • Copyright and fair use
    • E-commerce
    • Institutional and personal information
    • Reporting a technology incident
    • Technology policies at IU

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• Copyright 2005-2009, The Trustees of Indiana University
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• Last updated: Wed, 18 Nov 2009