Phone: Telephone features and instructions
On this page:
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Available features for telephone service
- General instructions for office telephones
Calls |
Settings
- Instructions for specific office telephones
Caller ID |
Meridian
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Instructions for using a telephone in campus
housing at IUB and IUPUI
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Long distance
-
Troubleshooting
- Voice mail (Unified Messaging Service [UMS])
Available features for telephone service
- Faculty/staff feature packages and costs: IUB | IUPUI
- Order form for optional telephone features in campus housing
- Special application telephone features available at IUB and IUPUI
General instructions for office telephones
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Calls
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Answering a call
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Answering someone else's calls
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Forwarding calls
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Last number redial
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Making a call
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Muting a call
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Picking up a call from a different location
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Placing a call on hold
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Predial
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Redialing
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Redial a busy number
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Speakerphone
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Speed dial
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Speed calling
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Switching between hands-free and handset conversations
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Three-way calling and transferring calls
- Using the directory
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Answering a call
- Settings
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Instructions for specific office telephones
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Caller ID telephones
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Answer mode (IUB two-line telephones)
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Answering a second incoming call
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Automatic hands-free calls
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Call Timer
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Changing the prime line
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Connecting a headset
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Copying the directory to another telephone
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Dialing restrictions
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Display language
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Fax switch
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Ignoring the area code on some incoming calls
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Making a conference call from a two-line office telephone at IUB
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Programming memory keys for special features on a Caller ID office telephone
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Securing passcodes
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Switching between lines on a multi-line telephone
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Tips for using Caller ID telephones
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Transferring calls and making three-way calls
- Turning Caller ID display on or off
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Answer mode (IUB two-line telephones)
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Meridian telephones
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Answering a second incoming call
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Busy Lamp Field/Direct Station Select
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Call Timer
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Central Office Features (Meridian M5316)
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Intercom features
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Making a conference call from a two-line office telephone at IUB
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Making your set busy
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Six-party conference calls
- Switching between lines on a multi-line telephone
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Answering a second incoming call
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Caller ID telephones
Instructions for using a telephone in campus housing at IUB and IUPUI
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Collect calls and 900 numbers
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Making a local call
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Telephone service features and packages available in IUB and IUPUI campus housing
- Three-way calling and transferring calls
Long distance
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Your Authorization Code for departmental long distance calls from on campus
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If you lose your Authorization Code or departmental calling card
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Long distance calls
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Long distance corporate rates at IUB and IUPUI
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Making a long distance or international business call
Troubleshooting
For troubleshooting help, see the Phone: Support and repair requests section.
Voice mail (Unified Messaging Service [UMS])
- Controlling what information you hear when you call UMS to listen to your messages
- Checking your email in UMS
- Checking your voice mail in UMS
- Forwarding a UMS voice mail message
- Getting started with UMS for campus housing residents
- Getting started with UMS for faculty and staff
- Playing your name before the voice mail greeting in UMS
- Telephone numbers for UMS
- Unified Messaging Service (UMS)
- Using UMS from off campus

