ARCHIVED: For faculty and staff at IUB, what telephone service feature packages are available, and what are their costs?
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At Indiana University Bloomington, a variety of telephone service feature packages are available to faculty and staff members. In the table below, select the appropriate link for details regarding each individual feature.
Note: The funding model for telecommunication and network charges at IUB and IUPUI has changed as of July 1, 2011. Many phone features will be included in a basic bundle at no charge; those listed as a la carte will continue to be billed at the same rate. For more information about the changes, see ARCHIVED: About changes in funding for telecommunication and network services at IUB and IUPUI. Additional rate information is available at Rates for Direct-Bill Services FY 2011-12.
Note:
The following applies only to traditional phones. If your traditional phone has been replaced by the UniCom service (using Skype for Business and/or a USB or IP phone), see ARCHIVED: UniCom (unified communications).
| Bundled features | Monthly cost | Features |
|---|---|---|
Included on all new lines by default
|
Included in basic bundle | |
Individual features added to lines by request
|
Included in basic bundle |
|
| Service package | Monthly cost | Features |
| Business Set | A la carte, $6/month | As many of the
features listed above as desired, plus any or all of the
following additional features. Some features must be linked
to a button on the business set with this package; call
812-856-2287 for more information.
|
| Mini Console | A la carte, $8/month | As many of the
features listed above (including the Business Set features) as
desired, plus the following:
|
Unified Messaging Service package
|
Included in basic bundle |
|
Following are detailed descriptions of all features available:
| Feature | Description |
|---|---|
| Automatic Dial | Allows you to
program a button to automatically dial another number
|
The Busy Lamp Field feature allows you to monitor a line
for use, and requires a special button. Direct Station Select
allows the BLF button to act like an auto dial button for fast
transfer. This eliminates the need to have both an MADN
button and an Auto Dial Button.
|
|
| Caller ID | Allows you to see the phone number of the person calling
|
| Caller ID with Call Waiting | Displays the calling party's number and sounds the call waiting tone
|
| Call Forward Busy | Allows call forwarding to a preselected number when your
line is busy
|
| Call Forward Busy Fixed | Allows you to toggle the Call Forward Busy feature on or
off. The number where calls will forward is preselected.
|
Allows you to change the destination number where calls
will forward when your line is busy
|
|
| Call Forward Don't Answer | Allows call forwarding to a preselected number after your line
rings three times
|
Allows you to toggle the Call Forward Don't Answer feature on or
off. The number where calls will forward is preselected.
|
|
Allows you to change the destination number to where calls will
forward when your line is not answered in three rings
|
|
Allows you to select how many times your phone will ring before
calls are forwarded, from two to ten rings. The system default
is three rings.
|
|
| Call Forward Universal | Allows you to forward all of your incoming calls
to another number. This feature overrides Call Forward Busy
and Call Forward Don't Answer.
|
| Call Park | Allows you
to park a call against your number and retrieve that call from
another telephone line
|
| Call Pickup | Allows you to answer an incoming call on another phone
within the same call pickup group
|
| Call Screening | Allows you to program a list of up to 31 telephone numbers from
which calls are to be rejected or blocked. Callers are routed to an
announcement informing them that the called party does not wish to
receive the call. (Available only with campus numbers, Bloomington
numbers, and the 824 exchange; will not work with long distance numbers,
876 numbers, or cellular telephone numbers.)
|
Allows you to transfer an incoming call to another line or
to host a three-party conference call by staying on the line
|
|
| Call Waiting | Plays
a tone on the line to notify you that another call is trying
to reach you. You can answer the second call or allow it to go
unanswered. If you answer, you can toggle between the two
calls using the Call Hold feature.
|
| Dial Call Waiting | Allows you to send a Call Waiting tone against a phone by
dialing a feature access code prior to dialing the
on-campus five-digit number
|
| Directed Call Park | Allows a call to
be "parked" or held against a phone number you enter. The call can then be
retrieved from any location by dialing an access code and the number
the call is parked against.
|
| Directed Call Pickup | Allows you to answer a specific ringing telephone, whether
or not it is in your call pickup group, by dialing the
access code plus the station number
|
| Fast Transfer | Allows faster transfer capabilities. This is particularly
useful when a station requires transfer capabilities
different from the customer group parameters that are
assigned with the Three-Way Calling feature.
|
| Group Intercom | Allows you to place and receive calls between group members
using a one-, two-, or three-digit code. The group of phones
is identified and each is assigned a group intercom (GIC)
number. Each phone may then be dialed using its GIC
number. This feature requires a special button on a multi-line
telephone.
|
| Intercom | Creates a direct intercom path
between two business sets; button required on each set
|
| Key Short Hunt | Allows incoming calls to hunt through the keys on a
business set to find an available number when the
numbers assigned to these keys are primary on that set
|
| Last Number Redial | Allows you to redial the last number that was dialed on your set by
dialing ##
|
| Last Number Redial/All | On a
multi-line telephone, allows you to dial ## to redial the last
number dialed from any line on a set
|
| Make Set Busy | Allows you to turn
off ringing for all lines on your set. This feature requires a
special button on a multi-line telephone.
|
| Meridian Business Set Camp On | Recommended for answering points that only make calls to numbers
appearing on the mini console set. From the mini console,
any call transferred to a busy line will "camp on" the
line. The called party hears a call waiting tone, and he or
she can accept or ignore the call. If the call is not
answered, it returns to the mini console.
|
| Message Waiting | Allow you to activate the Message Waiting Lamp on another phone
line. If the recipient responds, your phone is automatically
dialed. This feature also allows you to respond if Message
Waiting has been activated against your set, and will indicate
when you have a voice mail message in your voice mail box.
|
Allows your number to appear on another business set or
add-on module on any key other than key one (each business set
must have a unique Primary Directory Number on key
one). Appearance can ring or not ring on incoming calls.
|
|
| Ring Again | Allows you to activate the feature
when you encounter a busy signal on campus. When the busy line
is free, on a business set, you will hear a tone. Dial the Ring
Again button, and the line will be dialed automatically. On a single
line set, when the busy line is free, your set will ring three
times. Pick up your handset and the line will be dialed
automatically.
|
| Six-Party Conference | Allows you to host up to a six-party conference
call. This feature requires a special button.
|
| Speed Call Long | Allows you to be the
controller of thirty Speed Call numbers within your group;
used in conjunction with Speed Call User
|
| Speed Call Short | Allows you to program a list of ten frequently called
numbers and dial these using the access code or key, plus one
digit
|
| Speed Call User | Allows you to share a list
of thirty Speed Call numbers with your group. One member of
the group must have Speed Call Long to program the list.
|
| Unified Messaging Service | Allows you to have your calls deposited in the voice mail
system, via Call Forward Busy, Call Forward Don't Answer, and
Call Forward Universal
|
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Last modified on 2018-01-18 13:32:38.